MedeHealth

As a leading education provider in the Residential Aged Care sector, Medehealth needed to transition their offline business model to online. The required system would provide a scalable and consistent approach to staff training and simplify the record keeping processes for compliance reporting to the Aged Care Accreditation and Quality Agency.

With a wealth of experience serving aged care facilities, Medehealth required a company to partner with them to create a platform that delivered a variety of services including:

Katalyst designed and built a customised online training platform that is accessible across multiple devices to deliver individualised training modules directly to Aged Care nurses and workers.

Katalyst and Medehealth adopted an Agile methodology to progressively build and test new features for the site. The focus of the product is on delivering high quality education to this sector and providing the facilities for managers to allocate and keep track of the progress of their employees and the organisation as a whole. From here a variety of other features were integrated to better help aged care facilities to manage their business. The Agile methodology allowed multiple iterations of each item, leading to the highest quality outcome for customers.

Staff can choose from over 30 MedeGuides covering a variety of topics that affect their everyday job. The MedeGuide starts with pre-assessment questions to determine the current level of competency. Staff study the guide by reading through a series of pages of course information. 

Once the MedeGuide has been completed the improvement in knowledge is displayed. A certificate of completion is awarded on the successful completion of each MedeGuide, which attracts RCNA CNE points as part of RCNA’s Life Long Learning Program (3LP).

The dashboard for a Facility Manager provides an overview of the progress of education by staff. Statistics can be drilled into further for more detail.

Medehealth’s online platform provides education to thousands of nurses across Australia and allows managers of Aged Care facilities to run education programs with full access to detailed reporting and statistics. Medehealth’s training is endorsed by the Australian College of Nursing and allows nurses to earn nursing education points.

Further development has provided pharmaceutical management tools for doctors and pharmacists and integrated access to the Medecrush database, an Australian first.